Privacy Policy

Last Updated: August 13, 2025 | Effective August 13, 2025

Entente Products, LLC. (“Entente Products,” “Dock Ranger,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, services, and related applications (collectively, the “Services”).

1. Information We Collect

  • Account Information: Name, email address, password, and phone number (if provided).
  • Addresses: Physical or mailing addresses you provide for shipments, delivery, or account setup.
  • Usage Data: Information about how you interact with our Services, including IP address, browser type, device type, and pages visited.
  • Shipment & Business Data: Any details you enter regarding shipments, locations, or operations.
  • Communications: Messages or inquiries you send to us.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services.
  • Process shipments and related logistics.
  • Communicate with you regarding your account, updates, and support requests.
  • Ensure the security and integrity of our Services.
  • Comply with legal obligations.

3. Legal Basis for Processing (GDPR Users)

If you are in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

  • Contract performance – To provide the Services you requested.
  • Legitimate interests – To improve our services, prevent fraud, and ensure security.
  • Legal obligation – To comply with applicable laws.
  • Consent – When you have given us permission for specific uses.

4. Sharing Your Information

We do not sell your personal information. We may share your data only:

  • With trusted service providers who help us operate our Services (e.g., hosting, payment processing, email services).
  • To comply with the law, regulations, or legal requests.
  • To protect rights, property, and safety — ours, yours, or others.

5. Data Retention

We keep your personal information only as long as necessary for the purposes described above, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have rights including:

  • Access to the personal data we hold about you.
  • Correction of inaccurate data.
  • Deletion of your data (“Right to be Forgotten”).
  • Restriction or objection to processing.
  • Data portability (receiving a copy in a usable format).
  • Opt-out of sale of personal information (for California residents under CCPA).

To exercise these rights, contact us at terms-questions@dockranger.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the user experience, analyze usage, and provide relevant content. You can control cookies through your browser settings.

8. Security

We use industry-standard technical and organizational measures to protect your personal information. However, no method of storage or transmission is 100% secure.

9. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new “Effective Date.”

11. Contact Us

For questions, concerns, or to exercise your privacy rights, contact:

Dock Ranger
Email: terms-questions@dockranger.com
Website: https://www.dockranger.com

If you need this policy in an alternative format, please contact us.